Hi my order number is 200214012425030 and I was wondering if it is still in production. It has been about ten days since I ordered my ids and I know that you guys are backed up. Are my orders close to being shipped out?
I also placed an order a while back during the Chinese new year. Because of a lot of events happening it was out of their control to ship the ID on time. I did receive my Id and I assure you it was worth the wait! Would definitely recommend and I also used it. Works perfectly! Be patient! You will get your Id soon mine took a while even though I also ordered express shipping but as soon as it got mailed it took 3 days to get to me!
Hello again, I understand that you guys have been dealing with the holidays and have been backed up, however I did reach out earlier and a representative informed me that my package was sent and I was going to receive any tracking number within 2-3 days so that I could keep track of it. It has been a whole week and I have not gotten anything yet. I ordered it earlier and even paid extra for faster shipping, expecting that I would receive it before leaving for vacation. Please let me know asap, thank you.
We are also very worried why the express never gave us the tracking number. We've been asking why.Today, they told me that our package was returned by the customs.So they need to change a tracking number to ship again. The express company is processing, and we are waiting for the new tracking number.
Thanks for the response. However, since I’ve waited an approximate of 3 weeks when I paid extra for fast delivery, is it possible to upgrade my shipping to an overnight process. I really need this before Wednesday and think something could be done in order to accelerate this process. Thank you.
I just sent an email regarding my eye color on the ID that I ordered the other day. I just wanted to make sure it was received and that it can be changed. My order number is 200221120649052 thank you
It's too late, friend. Before your email, I have submitted your information to our factory. We usually submit the order to our factory 24 hours after the order is placed. After that, we can't modify the order.
I like the Ids I got but I did notice 2 things. It doesn’t feel like a real id and the lamination/hologram is different. Everything else is fine but I got accused of it being a fake the first time I tried to use it. They seem real aside from the hologram and feel. It scanned fine so it’s ok. Is it because it’s hard to completely replicate an id
Thank you very much for your comments. May be some places check ID really strictly , but according to our experience, when you use it you show confident and think it's really, most of them can pass the inspection.
The team was so helpful pushing through my very first order, you guys are super understanding. I appreciate the amazing customer service :)
You're welcome. First is the evidence you've provided is quite sufficient,.Second It also helps us to find out the mistake in time and correct it.
Hi i placed my order on the 12th and it still my order is in production i was just wondering if it has shipped yet i have order 200212150622013
Hello,We are so sorry.Because of a special situation about the epidemic in China recently, I believe you have also seen such news, which has forced our factory to have a long holiday. Causing too many orders to be delayed.So I have accumulated too many orders to deal with. And everyone's orders will be delayed. we will ship your package in recently. Please wait patient. Thank
Hello. On order 200208041641011, can you verify if the birth year was changed to 1998? Thanks!
Order 200208041641011 the status showed it was shipped just the other day. Today when I looked it now says it is in production. Could you verify if it is in production or if it has been shipped??
Hello, But I checked the status of your order is showing that it is shipped and can see the tracking number.You can check it again.
Hello forum and team, I was wondering what to do if you make a mistake when purchasing bitcoin, I did not realize the machine took taxes. Is there any solution to this problem? Would I have to cancel my order and what would happen to my money?
My order is 200213010128011 it says it has already shipped. Do you know when I can receive the tracking information? I know it won’t make it arrive any faster but I am still eager to receive the card. I will update on here when I receive it.
You placed your order on February 13. We have updated your order status on February 18. Everything is going well, you don't have to worry. Your parcel has already begun shipment. Usually you will get the tracking number in two ways. One is that you will receive the email containing the tracking number. Sometimes in the spam, please check carefully. The other is that you only need to use the member account to log on to our website, and you can see your order tracking number on the page of the member center. Here is a screenshot. You can try it. Thank you