The tracking on my shipment stopped on the 10th and one tracker says my package is in Kentucky. The other tracker says it’s in New York. Is it possibly lost?
Thanks in advance for the help. This shipping is just a bit annoying. I have already ordered from you in the past so I know you have good products.
Hi, sorry for the late reply. We consulted with the courier. They told me that because it was their Chinese New Year holiday before, all the couriers were off. So your package tracking information will stop updating on the 8th. Now they have started working and the tracking information will be updated soon.