I received the ID a week ago, and my ID has also been drilled a small hole by the Customs. Maybe transportation risk is also part of this business. But they soon re-shipped, a reliable seller.
Hey, Is it the same as in the picture below? unfortunately, your ID was checked by the customs and punched a hole. This is a result beyond our control. This is something neither you nor we would like to see, but the only thing we can be sure of is that we will repeat the shipment until you receive the ID without problem. Please understand. When we update the order message, we will send you an email, please wait patiently.